PRIVACY POLICY

All references to “FIRA Africa “, “we”, “us” and “our” in these terms and conditions are deemed to refer to FIRA Africa. Further information regarding FIRA Africa can be found on www.firaafrica.com.

All references to “you” are deemed to be references to any customer, user and/or visitor of www.firaafrica.com (the “Website”).

 

Disclaimer

THE WEBSITE IS PROVIDED “AS IS”, WITHOUT WARRANTY OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, COMPLETENESS, OR NON-INFRINGEMENT, AS MAY BE ALLOWED IN LAW.

While FIRA Africa takes reasonable measures to ensure that the contents of this Website are accurate and complete, FIRA Africa makes no representations or warranties, whether express or implied, as to the quality, timeliness, operation, integrity, availability or functionality of this website or as to the accuracy, completeness or reliability of any information on this website.

FIRA Africa reserves the right to make changes, corrections and/or improvements to the information and to the products and programs described in such information, at any time without notice. FIRA Africa will use reasonable endeavours to maintain the availability of the website, except during scheduled maintenance periods, and reserves the right to discontinue providing the website or the service or any part thereof with or without notice to you. Any person who accesses this website or relies on this website or on the information contained in this website does so at his or her own risk.

 In addition to the disclaimers contained elsewhere in these Terms and Conditions, FIRA Africa also makes no warranty or representation, whether express or implied, that the information or files available on this website are free of viruses, spyware, malware, trojans, destructive materials or any other data or code which is able to corrupt, destroy, compromise or jeopardise the operation, stability, security functionality or content of your computer system, computer network, hardware or software in any way. FIRA Africa does not accept any responsibility for any errors or omissions on this website.

 

 

Privacy Policy

FIRA Africa has a strong commitment to providing excellent service to all of our customers and visitors of this website, including respecting concerns about privacy. FIRA Africa will explicitly ask when we need information that personally identifies you or allows us to contact you (“personal information”).

Generally this information is requested when transacting on the site. You agree to provide accurate and current information, and not to impersonate or misrepresent any person or entity or falsely state or otherwise misrepresent your affiliation with anyone or anything.

The purposes for which FIRA Africa will use your personal information are as follows: to transact with you via the website or email or SMS regarding transactions, to provide services to you via our website; to inform you of services, special offers and products (provided you have consented to receiving such marketing material); to enable us to process, validate and verify transactions and requests for services and for the purposes for which you specifically provided the information; to improve your experience on our website.

FIRA Africa shall be entitled to disclose personal information if required to do so (a) to comply with applicable law or with legal process served on FIRA Africa; (b) to protect and defend the rights or property of FIRA Africa, and (c) for the purposes of distributing same to various employees and/or third parties who assist FIRA Africa in providing services to you and thus need to know your personal information in order to render a proper and efficient service to you. We will ensure that all such employees and/or third party service providers having access to your personal information are bound by appropriate and legally binding confidentiality and non-use obligations in relation to your personal information.

You are aware that information and data is automatically collected through the standard operation of the Internet servers and through the use of “cookies.” “Cookies” are small text files a website can use to recognise repeat users, facilitate the user’s ongoing access to and use of the website and allow a website to track usage behaviour and compile aggregate data that will allow content improvements and targeted advertising.

Cookies are not programs that come onto your system and damage files. Generally, cookies work by assigning a unique number to you that has no meaning outside the assigning site. If you do not want information collected through the use of cookies, there is a simple procedure in most browsers that allows you to deny or accept the cookie feature; however, you should note that cookies may be necessary to provide you with certain features (e.g., customized delivery of information) available on our websites.

You hereby agree to update any of your personal information in the possession of FIRA Africa as soon as same is no longer accurate and complete. If you ever want to update or correct any of your personal information held by FIRA Africa, kindly contact FIRA Africa via sales@firaafrica.com and we will endeavour to update and correct your personal information.

If you disclose any personal information to a third party, such as an entity which operates a website linked to this website or anyone other than FIRA Africa you must be aware that we do not regulate or control how that third party uses your personal information. You should always ensure that you read the privacy policy of any third party.

WHILST FIRA Africa IS OF INTENT TO TAKE REASONABLE MEASURES TO KEEP PERSONAL INFORMATION ABOUT YOU CONFIDENTIAL, IT SHALL HOWEVER NOT BE LIABLE FOR ANY LOSS OR DAMAGE, HOWSOEVER ARISING, SUFFERED AS A RESULT OF THE DISCLOSURE OF SUCH INFORMATION.

FIRA Africa will: treat your personal information as strictly confidential;  take appropriate technical and organisational measures to ensure that your personal information is kept secure and is protected against unauthorised or unlawful processing, accidental loss, destruction or damage, alteration, disclosure or access;  promptly notify you if we become aware of any unauthorised use, disclosure or processing of your personal information;  provide you with reasonable evidence of our compliance with our obligations under this policy on reasonable request; and  upon your request, promptly return or destroy any and all of your personal information in our possession or control.

We will not retain your personal information longer than the period for which it was originally needed, unless we are required by law to do so, or you consent to us retaining such information for a longer period.

 

Linked Third-Party Website and Third-Party Content

This Website may contain links or references to other websites outside of our control, including those of advertisers. These Terms and Conditions do not apply to those websites and FIRA Africa is not responsible for the practices and/or privacy policies of those sites or the cookies those sites use.

In addition, because FIRA Africa has no control over such external sites and resources, you acknowledge and agree that FIRA Africa is not responsible for ensuring the availability of such external websites or resources and does not endorse and is not responsible or liable for any content, advertising, products, or other materials on or available from such websites or resources.

Your use of such other websites is entirely at your own risk and we are not responsible for any loss, expense, claim or damage, whether direct, indirect or consequential, arising from your use of such other websites or your reliance on any information contained on those websites.

Permission for Hyperlinks, Deep Linking, Crawlers and Metatags.

Nobody may establish a hyperlink, frame, metatag or similar reference, whether electronically or otherwise (collectively referred to as linking), to this Website or any subsidiary pages before receiving the prior written approval of an authorised representative of FIRA Africa, which may be withheld or granted subject to such conditions FIRA Africa may specify from time to time.

Furthermore, this Website or any part hereof may not be “framed” or “deep linked” in any way whatsoever. This Website may from time to time contain message boards which allow users to comment on their experience at FIRA Africa. At times those comments may contain references to matters not related to FIRA Africa. Those references do not necessarily represent the views of FIRA Africa.

 

Limitation of Liability

FIRA Africa SHALL IN NO WAY BE LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL OR CONSEQUENTIAL INJURY, LOSS OR DAMAGES WHICH MIGHT ARISE FROM YOUR USE OF, OR RELIANCE UPON, ANY MATERIAL OR CONTENT CONTAINED IN THE WEBSITE OR ANY LINKED WEBSITE, OR ANY INABILITY TO USE THE WEBSITE, OR ANY UNLAWFUL ACTIVITY ON THE WEBSITE, EVEN IF FIRA Africa WAS AWARE OR HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH LOSS, EXPENSE, CLAIM OR DAMAGES, UNLESS SUCH LOSS OR DAMAGES ARISE DUE TO THE GROSS NEGLIGENCE OF FIRA Africa. YOU HEREBY INDEMNIFY FIRA Africa AGAINST ANY LOSS, CLAIM OR DAMAGE WHICH MAY BE SUFFERED BY YOURSELF OR ANY THIRD PARTY ARISING IN ANY WAY FROM YOUR USE OF THIS WEBSITE OR THE RECEIPT BY YOU OF AN ELECTRONIC MAIL FROM FIRA Africa OR ONE THAT PURPORTS TO EMANATE FROM FIRA Africa, UNLESS THE LOSS, CLAIM OR DAMAGE ARISES AS A RESULT OF THE GROSS NEGLIGENCE OF FIRA Africa.

 

Changes to these Privacy Policy

FIRA Africa reserves the right to update and/or amend the Privacy Policy from time to time and without any notice, and you are accordingly encouraged to check the Website regularly. Any such change will only apply to your use of this Website after the change is displayed on this Website.

If you use this Website after such updated or amended Privacy Policy have been displayed on this Website, you will be deemed to have accepted such updates or amendments.

Termination

FIRA Africa may in its sole discretion terminate, suspend and modify this Website and/or your use of this Website, with or without notice to you.

You agree that FIRA Africa will not be liable to you in the event that it chooses to suspend, modify or terminate this Website or your use of this Website.

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