TERMS AND CONDTIONS OF USE
Welcome to firaafrica.com. Compact Business Solutions Limited and/or its affiliates (“FIRA Africa”) provide website features and other products and services to you when you visit or shop at firaafrica.com, use FIRA Africa products or services, use FIRA Africa applications for mobile, or use software provided by FIRA Africa in connection with any of the foregoing (collectively, “FIRA Africa Services”). FIRA Africa provides the FIRA Africa Services subject to the following conditions.
By using FIRA Africa Services, you agree to these conditions. Please read them carefully.
We offer a wide range of FIRA Africa Services, and sometimes additional terms may apply. When you use an FIRA Africa Service (for example, Your Profile, Gift Cards, FIRA Africa Video, Your Media Library, FIRA Africa devices) you also will be subject to the guidelines, terms and agreements applicable to that FIRA Africa Service (“Service Terms”). If these Conditions of Use are inconsistent with the Service Terms, those Service Terms will control.
When you use FIRA Africa Services, or send e-mails, text messages, and other communications from your desktop or mobile device to us, you may be communicating with us electronically. You consent to receive communications from us electronically, such as e-mails, texts, mobile push notices, or notices and messages on this site or through the other FIRA Africa Services, such as our Message Center, and you can retain copies of these communications for your records. You agree that all agreements, notices, disclosures, and other communications that we provide to you electronically satisfy any legal requirement that such communications be in writing.
All content included in or made available through any FIRA Africa Service, such as text, graphics, logos, button icons, images, audio clips, digital downloads, data compilations, and software is the property of FIRA Africa or its content suppliers and protected by Ghana and international copyright laws. The compilation of all content included in or made available through any FIRA Africa Service is the exclusive property of FIRA Africa and protected by Ghana and international copyright laws.
In addition, graphics, logos, page headers, button icons, scripts, and service names included in or made available through any FIRA Africa Service are trademarks or trade dress of FIRA Africa in Ghana and other countries. FIRA Africa’s trademarks and trade dress may not be used in connection with any product or service that is not FIRA Africa’s, in any manner that is likely to cause confusion among customers, or in any manner that disparages or discredits FIRA Africa. All other trademarks not owned by FIRA Africa that appear in any FIRA Africa Service are the property of their respective owners, who may or may not be affiliated with, connected to, or sponsored by FIRA Africa.
One or more patents owned by FIRA Africa apply to the FIRA Africa Services and to the features and services accessible via the FIRA Africa Services. Portions of the FIRA Africa Services operate under license of one or more patents.
LICENSE AND ACCESS
Subject to your compliance with these Conditions of Use and any Service Terms, and your payment of any applicable fees, FIRA Africa or its content providers grant you a limited, non-exclusive, non-transferable, non-sub licensable license to access and make personal and non-commercial use of the FIRA Africa Services. This license does not include any resale or commercial use of any FIRA Africa Service, or its contents; any collection and use of any product listings, descriptions, or prices; any derivative use of any FIRA Africa Service or its contents; any downloading, copying, or other use of account information for the benefit of any third party; or any use of data mining, robots, or similar data gathering and extraction tools. All rights not expressly granted to you in these Conditions of Use or any Service Terms are reserved and retained by FIRA Africa or its licensors, suppliers, publishers, rights holders, or other content providers. No FIRA Africa Service, nor any part of any FIRA Africa Service, may be reproduced, duplicated, copied, sold, resold, visited, or otherwise exploited for any commercial purpose without express written consent of FIRA Africa. You may not frame or utilize framing techniques to enclose any trademark, logo, or other proprietary information (including images, text, page layout, or form) of FIRA Africa without express written consent. You may not use any meta tags or any other “hidden text” utilizing FIRA Africa’s name or trademarks without the express written consent of FIRA Africa. You may not misuse the FIRA Africa Services. You may use the FIRA Africa Services only as permitted by law. The licenses granted by FIRA Africa terminate if you do not comply with these Conditions of Use or any Service Terms.
You may need your own FIRA Africa account to use certain FIRA Africa Services, and you may be required to be logged in to the account and have a valid payment method associated with it. You are responsible for maintaining the confidentiality of your account and password and for restricting access to your account, and you agree to accept responsibility for all activities that occur under your account or password. FIRA Africa does sell products for children, but it sells them to adults, who can purchase with a credit card or other permitted payment method. If you are under 18, you may use the FIRA Africa Services only with involvement of a parent or guardian. FIRA Africa reserves the right to refuse service, terminate accounts, terminate your rights to use FIRA Africa Services, remove or edit content, or cancel orders in its sole discretion.
REVIEWS, COMMENTS, COMMUNICATIONS, AND OTHER CONTENT
You may post reviews, comments, photos, videos, and other content; send e-cards and other communications; and submit suggestions, ideas, comments, questions, or other information, so long as the content is not illegal, obscene, threatening, defamatory, invasive of privacy, infringing of intellectual property rights (including publicity rights), or otherwise injurious to third parties or objectionable, and does not consist of or contain software viruses, political campaigning, commercial solicitation, chain letters, mass mailings, or any form of “spam” or unsolicited commercial electronic messages. You may not use a false e-mail address, impersonate any person or entity, or otherwise mislead as to the origin of a card or other content. FIRA Africa reserves the right (but not the obligation) to remove or edit such content, but does not regularly review posted content.
If you do post content or submit material, and unless we indicate otherwise, you grant FIRA Africa a nonexclusive, royalty-free, perpetual, irrevocable, and fully sub licensable right to use, reproduce, modify, adapt, publish, perform, translate, create derivative works from, distribute, and display such content throughout the world in any media. You grant FIRA Africa and sublicenses the right to use the name that you submit in connection with such content, if they choose. You represent and warrant that you own or otherwise control all of the rights to the content that you post; that the content is accurate; that use of the content you supply does not violate this policy and will not cause injury to any person or entity; and that you will indemnify FIRA Africa for all claims resulting from content you supply. FIRA Africa has the right but not the obligation to monitor and edit or remove any activity or content. FIRA Africa takes no responsibility and assumes no liability for any content posted by you or any third party.
FIRA Africa respects the intellectual property of others. If you believe that your work has been copied in a way that constitutes copyright infringement, please follow our contact us via email.
RISK OF LOSS
All purchases of physical items from FIRA Africa are made pursuant to a shipment contract. This means that the risk of loss and title for such items pass to you upon our delivery to the carrier.
RETURNS, REFUNDS AND TITLE
FIRA Africa does not take title to returned items until the item arrives at our fulfillment center. At our discretion, a refund may be issued without requiring a return. In this situation, FIRA Africa does not take title to the refunded item. For more information about our returns and refunds, please contact us via email.
FIRA Africa attempts to be as accurate as possible. However, FIRA Africa does not warrant that product descriptions or other content of any FIRA Africa Service is accurate, complete, reliable, current, or error-free. If a product offered by FIRA Africa itself is not as described, your sole remedy is to return it in unused condition.
“List Price” means the suggested retail price of a product as provided by a manufacturer, supplier, or seller. We regularly check List Prices against prices recently found on FIRA Africa and other retailers. Certain products may have a “Was Price” displayed, which is determined using recent price history of the product on FIRA Africa.
With respect to items sold by FIRA Africa, we cannot confirm the price of an item until you order. Despite our best efforts, a small number of the items in our catalog may be mispriced. If the correct price of an item sold by FIRA Africa is higher than our stated price, we will, at our discretion, either contact you for instructions before shipping or cancel your order and notify you of such cancellation. Other merchants may follow different policies in the event of a mispriced item.
We generally do not charge payment account until after your order has entered the shipping process or, for digital products, until we make the digital product available to you.
When you use apps created by FIRA Africa, you may grant certain permissions to us for your device. Most mobile devices provide you with information about these permissions.
SANCTIONS AND EXPORT POLICY
You may not use any FIRA Africa Service if you are the subject of Ghana sanctions or of sanctions consistent with Ghanaian law imposed by the governments of the country where you are using FIRA Africa Services. You must comply with all Ghana or other export and re-export restrictions that may apply to goods, software, technology, and services.
Parties other than FIRA Africa operate stores, provide services or software, or sell product lines through the FIRA Africa Services. In addition, we provide links to the sites of affiliated companies and certain other businesses. We are not responsible for examining or evaluating, and we do not warrant, the offerings of any of these businesses or individuals (including the content of their Web sites). FIRA Africa does not assume any responsibility or liability for the actions, product, and content of all these and any other third parties. You should carefully review their privacy statements and other conditions of use.
DISCLAIMER OF WARRANTIES AND LIMITATION OF LIABILITY
THE FIRA AFRICA SERVICES AND ALL INFORMATION, CONTENT, MATERIALS, PRODUCTS (INCLUDING SOFTWARE) AND OTHER SERVICES INCLUDED ON OR OTHERWISE MADE AVAILABLE TO YOU THROUGH THE FIRA AFRICA SERVICES ARE PROVIDED BY FIRA AFRICA ON AN “AS IS” AND “AS AVAILABLE” BASIS, UNLESS OTHERWISE SPECIFIED IN WRITING. FIRA AFRICA MAKES NO REPRESENTATIONS OR WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, AS TO THE OPERATION OF THE FIRA AFRICA SERVICES, OR THE INFORMATION, CONTENT, MATERIALS, PRODUCTS (INCLUDING SOFTWARE) OR OTHER SERVICES INCLUDED ON OR OTHERWISE MADE AVAILABLE TO YOU THROUGH THE FIRA AFRICA SERVICES, UNLESS OTHERWISE SPECIFIED IN WRITING. YOU EXPRESSLY AGREE THAT YOUR USE OF THE FIRA AFRICA SERVICES IS AT YOUR SOLE RISK.
TO THE FULL EXTENT PERMISSIBLE BY LAW, FIRA AFRICA DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. FIRA AFRICA DOES NOT WARRANT THAT THE FIRA AFRICA SERVICES, INFORMATION, CONTENT, MATERIALS, PRODUCTS (INCLUDING SOFTWARE) OR OTHER SERVICES INCLUDED ON OR OTHERWISE MADE AVAILABLE TO YOU THROUGH THE FIRA AFRICA SERVICES, FIRA AFRICA’S SERVERS OR ELECTRONIC COMMUNICATIONS SENT FROM FIRA AFRICA ARE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS. TO THE FULL EXTENT PERMISSIBLE BY LAW, FIRA AFRICA WILL NOT BE LIABLE FOR ANY DAMAGES OF ANY KIND ARISING FROM THE USE OF ANY FIRA AFRICA SERVICE, OR FROM ANY INFORMATION, CONTENT, MATERIALS, PRODUCTS (INCLUDING SOFTWARE) OR OTHER SERVICES INCLUDED ON OR OTHERWISE MADE AVAILABLE TO YOU THROUGH ANY FIRA AFRICA SERVICE, INCLUDING, BUT NOT LIMITED TO DIRECT, INDIRECT, INCIDENTAL, PUNITIVE, AND CONSEQUENTIAL DAMAGES, UNLESS OTHERWISE SPECIFIED IN WRITING.
Any dispute or claim relating in any way to your use of any FIRA Africa Service, or to any products or services sold or distributed by FIRA Africa or through firaafrica.com will be resolved by binding arbitration, rather than in court, except that you may assert claims in small claims court if your claims qualify.
There is no judge or jury in arbitration, and court review of an arbitration award is limited. However, an arbitrator can award on an individual basis the same damages and relief as a court (including injunctive and declaratory relief or statutory damages), and must follow the terms of these Conditions of Use as a court would.
We each agree that any dispute resolution proceedings will be conducted only on an individual basis and not in a class, consolidated or representative action. If for any reason a claim proceeds in court rather than in arbitration we each waive any right to a jury trial. We also both agree that you or we may bring suit in court to enjoin infringement or other misuse of intellectual property rights.
By using any FIRA Africa Service, you agree that the Arbitration Act and the laws of Ghana, without regard to principles of conflict of laws, will govern these Conditions of Use and any dispute of any sort that might arise between you and FIRA Africa.
SITE POLICIES, MODIFICATION, AND SEVERABILITY
Please review our other policies, such as our pricing policy, posted on this site. These policies also govern your use of FIRA Africa Services. We reserve the right to make changes to our site, policies, Service Terms, and these Conditions of Use at any time. If any of these conditions shall be deemed invalid, void, or for any reason unenforceable, that condition shall be deemed severable and shall not affect the validity and enforceability of any remaining condition.
P.O. Box KN 4188
Kaneshi, Accra, Ghana
ADDITIONAL FIRA Africa SOFTWARE TERMS
The following terms (“Software Terms”) apply to any software (including any updates or upgrades to the software) and any related documentation we make available to you in connection with FIRA Africa Services (the “FIRA Africa Software”).
- Use of the FIRA Africa You may use FIRA Africa Software solely for purposes of enabling you to use the FIRA Africa Services as provided by FIRA Africa, and as permitted by these Conditions of Use and any Service Terms. You may not incorporate any portion of the FIRA Africa Software into other programs or compile any portion of it in combination with other programs, or otherwise copy (except to exercise rights granted in this section), modify, create derivative works of, distribute, assign any rights to, or license the FIRA Africa Software in whole or in part. All software used in any FIRA Africa Service is the property of FIRA Africa or its software suppliers and is protected by Ghanaian and international copyright laws.
- No Reverse Engineering.You may not reverse engineer, decompile or disassemble, tamper with, or bypass any security associated with the FIRA Africa Software, whether in whole or in part.
- We may offer automatic or manual updates to the FIRA Africa Software at any time and without notice to you.
- In the event of any conflict between these Conditions of Use and any other FIRA Africa or third-party terms applicable to any portion of FIRA Africa Software, such as open-source license terms, such other terms will control as to that portion of the FIRA Africa Software and to the extent of the conflict.